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Frequently asked questions
Everything about downloads, formats, refunds and licensing. Still stuck? Contact us.
Yes. Most of the library — guides, calendars and trackers — is free to download instantly, with no signup required. A small set of curated premium packs adds exclusive material and funds the work.
Every download is a high-resolution PDF designed to print cleanly at home or at a print shop, and to look great on screen if you prefer to stay digital.
Open any free guide and click the download button — the PDF downloads immediately, no email or account needed.
After checkout you'll receive an email with a secure download link within seconds. You can re-download anytime from that link.
Refunds are handled fairly, on a case-by-case basis. These are instant-access digital products, so we don't do automatic refunds — but if a file is broken, not as described, or you bought it by mistake, email us and we'll make it right. See the Refund Policy for details.
Downloads are licensed for your personal and internal business use. You may not resell, redistribute or repackage the files. If you need a team or commercial license, get in touch.
Yes — we revise guides as things change, and updates are free. Join the weekly email to hear when something you downloaded gets a refresh.
Email us at hello@yourknowledgesight.com and we'll get back to you. We're a small team and we actually read every message.